Returns & Exchanges
At Garde-Malade, we want to ensure you are completely satisfied with your medical apparel. If your order isn't a perfect fit, you can return or exchange unworn items with tags attached within 30 days of purchase.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure a smooth transit back to our warehouse.
Package Your Items
Place the items in their original packaging, ensuring all hangtags are intact and the garments are free of any pet hair or odors.
Drop Off and Refund
Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing